IT Support Cape Town

No business can afford for their IT infrastructure to let them down – we understand this and that’s why we offer the best remote and onsite IT Support solutions in Cape Town.

 

Why choose IT Corporation’s Cape Town support services?

IT Corporation’s dedicated IT support team in Cape Town is on hand to optimise your network, hardware, server or operating infrastructure – whatever you need.

We are also available for all of your in-house technical resources needs, providing 24-hour cover, permanent on-site staff, on-call technicians and remote support with the expertise you require against a defined Service Level Agreement (SLA).

IT Corporation’s Cape Town Service Desk

Our service support desk is staffed by knowledgeable, friendly and patient personal. For telephone support, troubleshooting or network administration, clients can log a call through our user friendly ticketing system.

Phone 031 266 0000/1 or

Email: support@itcorp.co.za

IT Support Services In Cape Town, Johannesburg And Cape Town

Expert skills are scarce and expensive. …you have a complex install base that spans multiple vendors, licences, technologies, devices, challenges … even provinces. You require Proactive IT service support to ensure continued availability and reliability. But when your systems fail, does your maintenance contract ensure you have enough of the right resources on call? And can they solve your problems fast and efficiently, according to an appropriate service level agreement (SLA)?

Employing internal resources to manage unscheduled downtime can be costly. It would require an increase in highly skilled staff across multiple technologies and geographies.

IT Corporation’s Proactive Maintenance and Support services, combined with our contract aggregation capabilities and Remote monitoring services, provide a portfolio of flexible service products and options to ensure that your ICT estate is properly covered. These services offer you predictable costs and a framework for efficient resource allocation, while protecting your business from risk and the unwelcome expense of downtime.

July Cape Town Support Stats

New Windows Installations

Daily Support Calls

Cups of Coffee

Why Choose IT Corporation Cape Town for your IT Support?

  • We deliver consistent national service & support: We have a presence in the 3 major provinces with offices in Durban KZN, Gauteng & Cape Town.
  • Access to leading technical expertise: You have access to world-class engineers, partnered with technology leaders such as DELL, HP, Vodacom, Cisco, Microsoft, NAble, Fortinet & other major internationally certified brands.
  • Best-in-class service level agreements (SLAs): Our SLAs continually motivate us to resolve issues speedily. Our SLA clock starts from the moment you call our Service Centre in Cape Town. You can choose an SLA that meets your specific business requirements and on a per-device basis.

Need some IT support in Cape Town?