IT SUPPORTNo business can afford for their IT infrastructure to let them down – we understand this and that’s why we offer a money back guarantee on all our remote and onsite IT Support solutions.
We love your PC
IT Corporation’s dedicated IT support team is on hand to optimise your network, hardware, server or operating infrastructure – whatever you need.
We are also available for all of your in-house technical resources needs, providing 24-hour cover, permanent on-site staff, on-call technicians and remote support with the expertise you require against a defined Service Level Agreement (SLA).
Employing internal resources to manage unscheduled downtime can be costly. It would require an increase in highly skilled staff across multiple technologies and geographies.
IT Corporation’s Proactive Maintenance and Support services offer you predictable costs and a framework for efficient resource allocation, while protecting your business from risk and the unwelcome expense of downtime.
Our service support desk is staffed by knowledgeable, friendly and patient personal. For telephone support, troubleshooting or network administration, clients can log a call through our user friendly ticketing system.
Our Proactive IT Support includes:
- Regular system security checks safeguard against potential security vulnerabilities
- Detailed monthly reports
- Tailored support on an internationally certified system
- Preventative maintenance ensures the latest security patches and updates, for optimal system health & performance
- Critical file backups are performed daily and secured at an off-site location for disaster recovery
- Guaranteed response times